Jill Cannon
SHIA Advisory board member

I am a recently retired Environmental Health Officer, and have lived and worked in Sussex for over 40 years. During the last 20, I specialised in independent living, managing a team in Brighton and Hove, working closely with the local Home Improvement Agency. More recently I have been involved in the design and implementation of home adaptations for residents with disabilities in Eastbourne, Lewes and in West Sussex, working with both Councils and a local surveying business. I am also experienced in areas such as housing standards, grant legislation, handy-person schemes, fuel poverty and park home issues and look forward to sharing my knowledge and skills with this new organisation.

Kate Hagan
SHIA Advisory board member

Kate joined the board in 2018 and has supported the first steps of the new organisation.  She has lived in Haywards Heath and the surrounding area for over 18 years so knows it well.  Apart from being a full time parent Kate has had roles in the magazine/ publishing industry and more recently financial management.  Through her personal life she has had first-hand experience of working with her local council on funding for a grant to support a family members disability.  Kate recognises the contribution Sussex Home Improvement Agency can make to peoples lives and the importance of a good quality, supportive service.  She is delighted to be on the Advisory Board and be able to support this initiative.

Nick Gracie-Langrick
Sussex Home Improvement Agency Manager

Nick is currently the Selective Licensing and Housing Manager at Croydon Borough Council.  He has had over 25 years of work with Local Authorities supporting standards, improvements and adaptations in the private sector.  At Wandsworth Council he was the Manager of the Home Improvement Agency for a period of eight years.  It was during his time at Wandsworth that the first support service, WHARF, was established.

“Having worked in the public sector for such a long period, it is very clear how many residents can remain independent with only the smallest intervention.  Many do not know who to contact or are too proud.  Sussex Home Improvement Agency aims to brings together many housing related support services that can work together to help residents stay safely and securely at home.  We will also support residents with major adaptations and provide introductory housing training to front line staff.  Sussex HIA was formed in 2017 and with the help of a supportive board and staff will grow to become an active, supportive and well valued Sussex service.”

Sussex Home Improvement Agency Caseworker

‘I have been living and working in Mid Sussex for the past 7 years which has included supporting and helping vulnerable people. My latest job was Medical assistant coordinator. Providing medical help to people worldwide.   I look forward to supporting Sussex Home Improvement Agency and make a difference for our clients.  I look forward to meeting you in my new role – Sussex HIA caseworker’